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EPM Consulting

Operational auditing and concessionary fares consultancy for transport operators

With our 30 years’ of experience in the transport industry, we’re leaders in operational auditing and performance. At EPM, we understand the issues and dilemmas often faced by public transport organisations. Working together, we can inform your future decision-making to get you on the road to industry best practice. If you need advice or guidance, we can help. Our team of highly qualified, hard-working industry experts are on hand to offer operational auditing and consultancy advice for your transport business.

What we do

Our consulting service includes:

Multi-operator ticketing schemes

Multi-operator ticketing schemes

Operational audits

Operational audits

Farebox revenue certifications

Farebox revenue certifications

Concessionary fares consultancy

Concessionary fares consultancy

Systems consultancy

Systems consultancy

Fraud investigations

Fraud investigations

We audit

We will undertake a comprehensive review of all areas of your business and using our industry experience, we will verify the accuracy of your revenue and costs. This allows us to ensure best practice is adhered to in order to protect revenue and minimise costs.

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We consult

As established transport consultants, we will review your concessionary schemes and analyse the key components of reimbursement. We will quickly identify areas for improvement and take the necessary steps to justify and secure increased reimbursement on your behalf.

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We certify

EPM have extensive experience auditing and certifying multi-operator and multi-modal ticketing schemes, along with concessionary passenger returns, across the UK. We can provide the necessary independent audit assurance, utilising industry specific operational audit experience and techniques.

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Case studies

EPM software is helping Blackpool Transport transform their service

How EPM is streamlining processes at Blackpool Transport

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News from the EPM team

Why choose EPM consulting?

Knowledgeable

We are conversant with the Department for Transport reimbursement calculator and guidance.

Reputation

We are trusted industry advisors.

Service

We have a proven track record in delivering results for clients.

Let’s start driving revenue for your business

Our friendly and efficient team are here for you.